FAQ
FAQ




Q1: Can the logo or company name to be printed on the products or package? 

A: Sure. customer's logo or company name can be printed on products by stamping, printing, embossing, coating or sticker.

 

Q2.What is your sample policy? 

A: We can supply the sample if we have ready parts in stock, but the customers have to pay the the courier cost.

 

Q3. How can we guarantee quality?

A:Always a pre-production sample before mass production;Always final Inspection before shipment;

 

Q4. How about your delivery time?

A: Generally, it will take 7 to 10 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. 

 

Q5. What if the quantity of goods you received does not match the actual quantity?

A: We have a complete after-sales system to escort your orders. If the quantity is insufficient, please contact us as soon as possible. On the one hand, we can reissue the out of stock or refund you directly. In addition, you can also negotiate according to your needs. 

 

Q6.What are your prices?

A:Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

 

Q7.Can you supply the relevant documentation?

A:Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

 

Q8.What kinds of payment methods do you accept?

A:You can make the payment to our bank account by t/t, l/c & PayPal etc..

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